Thermalpas field deployment (Taiwan) · Telecom & Data Center

Taiwan Mobile Neihu data center: two chiller degradations caught in year one

No-drill pipe-clamp monitoring of chiller supply and return lines.

  • 2Degradations caught, year one
  • No-drillPipe-clamp install
  • 1 afternoonInstall window
Taiwan Mobile: field installation photo, Chiller supply/return pipes
Field installation photo · Taiwan Mobile

The problem

At Taiwan Mobile's Neihu data center, chiller-plant supply and return pipes carry the chilled water that keeps every server cool. The pipes are insulated and welded into the building. Drilling a thermometer port is not allowed — a shutdown means overheating and a service outage — and manual infrared patrols miss night-time anomalies.

What was installed

Thermalpas L-TYPE pipe-clamp thermometers were wrapped around the outside of each pipe — no drilling, no shutdown — and installed in an afternoon during a scheduled maintenance window. The temperature delta across the chiller plant is tracked 24/7 and integrated into Taiwan Mobile's nationwide NOC dashboard.

The outcome

Within the first year, two chiller-performance degradations were detected as supply-temperature deviations from baseline, and planned maintenance followed; the operator puts each potential outage at $3–5M in compensation and reputational loss. The team has also tightened chiller scheduling using measured data instead of monthly utility bills.

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